I’ve had the most frustrating experience with ICICI Bank over the past few months. I’ve been a loyal customer for over 5 years, but my recent interactions with their customer service have been terrible. In June, I applied for a personal loan, and after providing all the required documents, I was told it would be processed in 7 working days. It’s now September, and I’ve been going back and forth with them, with no clear updates. Every time I call, I’m either put on hold for 20+ minutes or transferred between departments. I’ve been promised call-backs multiple times, which never happen, and when I finally reached someone, they told me my application had been "misplaced" and I needed to submit the documents again! It’s ridiculous that a bank can be so unorganized and unhelpful, especially when I’ve been a long-time customer. I expected better service and accountability. I’m seriously considering switching to a different bank, as this has been an absolute nightmare.

I had high hopes for HSBC Bank, but my experience has been nothing short of frustrating. First off, their customer service is really slow and unhelpful. I had to wait on hold for over 30 minutes just to speak to a rep who seemed uninterested in helping me solve my issue.

I’ve been having a really tough time with Chase Bank recently, and I’m honestly fed up. Last week, I called them because I noticed some strange transactions on my account. I ended up waiting on hold for nearly 45 minutes, and when I finally got through, the representative was unhelpful and dismissive. It took two more calls before anyone actually started to address my issue. Just yesterday, I saw a fee on my account for a service I never signed up for. I checked my account terms, and it wasn’t mentioned anywhere. When I called customer service, they couldn’t give me a clear answer and just said it’s buried in the fine print. So frustrating! Their online banking app is also a nightmare. I tried to log in this morning to pay a bill, but the app kept crashing. I missed the payment deadline because of this, which only added to my stress. On top of that, I’ve had ongoing problems with unauthorized charges over the past month. Every time I try to transfer money, there’s some glitch. It’s been such a hassle to get these issues resolved, and I’m seriously considering switching banks because of all the trouble. Overall, Chase Bank has been nothing but problematic lately. Their customer service is terrible, hidden fees are aggravating, and their online banking is unreliable.

I had my Coinbase wallet wiped out in a single transaction. I didn't know what to do and couldn't get a hold of Coinbase support Teams. This transaction emptied out all my Ethereum and Bitcoin. This was not me and I needed help after losing roughly 821,

Really disappointed with Santender UK . Long wait times and the customer service was rude. App glitches constantly and they never seem to fix issues. Not happy at all.

CBC's service has been frustratingly poor, with long wait times, unhelpful staff, and overly complicated processes. Hidden fees were an unwelcome surprise. I'm considering switching banks.

Their online banking app is glitchy at best. I’ve had several instances where transactions didn’t go through or I couldn’t access my account, which is just unacceptable.

Hang Seng Bank is so frustrating! Slow service, glitchy app, and hidden charges everywhere. Seriously considering switching banks—this place is a total hassle!

Santander UK’s customer service is frustratingly slow, with frequent long wait times and inconsistent support. While they offer decent rates, the overall experience can be a real letdown.

I’ve been banking with PNC Bank for a while, but recently, it feels like they just don’t care about their customers anymore. Every time I try to get help, I’m bounced around from one representative to another, and nobody seems to have the answers. On top of that, I keep getting hit with fees that weren’t explained to me upfront. Thinking it’s time to switch to a credit union instead!

Yaani, dealing with Emirates NBD has been quite the struggle, wallah! I opened an account thinking it would be smooth, but the whole process was such a headache. The customer service? La, bro, it's like they don't care. I waited over an hour just to speak to someone, and when I finally did, they kept pushing me from one person to another. And the fees, khalli walli, they just keep adding up! Every time I check my account, there's some new charge I didn’t even know about. Seriously, this bank needs to fix up their service, yalla!

CITI Bank is a total letdown. Customer service is slow and unhelpful, the app is always glitching, and hidden fees are outrageous. Branches are understaffed, making wait times ridiculous. Not worth it—looking for a new bank ASAP.

Man, Santander UK is just the worst. I’ve had non-stop issues with them. Tried sorting out a simple issue, but all I got was a runaround. Spent ages on hold and got transferred to like 5 different people who couldn't help. It’s like they’re just passin’ the buck. Every time I go into a branch, it’s either packed or there's no one there who can actually assist. Honestly, it feels like they don’t care at all about their customers. If you’re thinkin’ of banking with them, do yourself a favour and look somewhere else. Total nightmare.

Honestly, Barclays is just a joke. I've had nothing but issues with them. Tried to get help with a simple problem, but all I got was a long wait and even worse customer service. Spent ages on the phone, only to be transferred around like a hot potato. They just don't seem to care about their customers at all. Plus, every time I go into the branch, it's like a ghost town – no one around to help. Seriously, if you value your sanity, stay away from Barclays. It's like they’re just out to make banking as painful as possible.

Bank of America keeps charging me hidden fees, and their customer service is impossible to reach. As a senior, I feel ignored and frustrated by their lack of support.

I obtained a Micro Center credit card through Wells Fargo in June 2024. I was able to set up an online account but can't access it because apparently Wells Fargo can't get an access code to me without sending it as a text message to a physical cell phone. I'm 76 retired and don't have a cell phone. I do have a Google Voice account that acts exactly like a cell phone and can take text messages, but Wells Fargo refuses to use that. Every other bank I've dealt with will send access codes via email, voice phone call or Google Voice but not Wells Fargo. Despite multiple calls to their tech support nothing can get around this. The irony is that to get the account authorized in the first place, they needed to send me an access code by email. This is ridiculous. Don't bank with Wells Fargo.

HSBC’s customer service is a mess—endless waits, being passed around, and zero resolutions. Their online banking is glitchy and full of sneaky fees. Totally let down and thinking of switching banks.

Honestly, my experience with HSBC has been terrible. Their customer service is a mess—I've had to wait forever on the phone just to get basic help. Fees are ridiculous, and they never seem to fix mistakes quickly. Plus, their online banking system is always glitchy and slow. Really regretting choosing them for my banking needs.

Terrible customer service! High fees for everything and no help when needed. Long wait times and rude staff. Really disappointed with my experience at Bank of America in Oakland.

Terrible service! Long wait times, high fees, and rude staff. Wouldn’t reccomend at all.

As a US expat, dealing with Bank of China is a nightmare. Terrible customer service, endless waits, and confusing processes. Not recommended if you value your time and sanity.

The bank is disappointing with its hidden fees and inconsistent service. Getting a straightforward answer from customer service has been a challenge

terrible customer service and an unreliable online platform. I’m fed up with unexplained fees and security concerns

I’ve been banking with HSBC for over five years, and my experience has been very disappointing. .Their customer service is far from satisfactory, and their processes are anything but smooth. Its a headache to be their costumer.

My Mortgage was sold to this disorganized bank. My payments are not posting the day of or day after I make a payment. So I went on the banks website to make a payment and there is 2 fields asking to post the payment in the field for the monthly or for the principal payment. I posted the payment in in for a large principal amount on Monday 07/22/24 and it is sitting there listed as UN-applied. I call asking why payment is not posted and was told system will do it next week in the middle of the week. I stated then I am charged interest due to this delay. They repeat that is the process. I stated if the payment is not retroactive from my pay date the bank is out of compliance and I can sue the Bank. They refused. Every month when making extra principal payments I have to call to tell them how to apply the payment. I have no other account there so it is totally ridiculous to ask how to post a payment. The Fifth 3rd Bank is the worst bank in my life I have ever dealt with an i am a senior citizen. Do not bank with First 3rd Bank.

Deutsche Bank's constant legal issues, financial penalties, and poor regulatory compliance make banking with them frustrating and unreliable. Customer service is also lacking, adding to the overall dissatisfaction.

POSB has the worst costumer supported, the waiting time sucks and the staff is unresponsive. I wish they would spend more in their costumer service.

Citibank's customer support was disappointing. Long wait times on calls, unhelpful responses, and difficulty resolving issues left me frustrated. They need to improve responsiveness and service quality to retain customers.

Opening an account or applying for a loan at HSBC is a real hassle. The steps are too complicated and take forever. Every time I try to sort out a problem, it feels like a huge struggle with endless paperwork and red tape. It's frustrating and makes me question if it's worth the effort. HSBC really needs to simplify and speed up their processes.